PolyTransact chevron_right Privacy Policy

Privacy Policy

Last updated: 1 January 2026

Polytransact ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our platform, website, and related services (collectively, the "Service").

By using Polytransact, you consent to the practices described in this Privacy Policy.

1. Information we collect

We may collect different types of information depending on how you interact with the Service.

1.1 Personal information

We may collect personally identifiable information that you voluntarily provide, including:

  • Name (if provided)
  • Email address
  • Account login details
  • Communication preferences

You are not required to provide personal information to browse the platform, but certain features may require it.

1.2 Blockchain and transaction data

Due to the nature of Polytransact, we may collect publicly available blockchain-related data, including:

  • Wallet addresses
  • Transaction IDs
  • Transaction timestamps and metadata
  • Interaction with smart contracts

This data is typically public and cannot be altered or deleted due to the nature of blockchain technology.

1.3 Technical and usage data

We automatically collect certain information when you access the Service, such as:

  • IP address
  • Device type and operating system
  • Browser type
  • Pages visited and time spent on the platform
  • Referring URLs

This information helps us improve performance, security, and user experience.

1.4 Cookies and tracking technologies

We may use cookies, local storage, and similar tracking technologies to:

  • Remember user preferences
  • Analyze platform usage
  • Enhance performance and functionality

You can manage or disable cookies through your browser settings, though doing so may affect certain features of the Service.

2. How we use your information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain the Service;
  • To process transactions and user interactions;
  • To improve platform functionality and user experience;
  • To detect, prevent, and address fraud or security issues;
  • To communicate updates, promotions, or important notices;
  • To comply with legal obligations.

We do not sell your personal data to third parties.

3. Legal basis for processing

Depending on your jurisdiction, we process your data based on:

  • Your consent;
  • Performance of a contract;
  • Compliance with legal obligations;
  • Legitimate business interests (such as improving our Service and preventing fraud).

4. Sharing of information

We may share your information in the following circumstances.

4.1 Service providers

We may share data with trusted third-party service providers who assist in operating the platform, such as hosting providers, analytics services, and security partners.

4.2 Blockchain networks

Transactions conducted through Polytransact may be recorded on public blockchain networks. These records are:

  • Publicly accessible;
  • Not controlled by Polytransact;
  • Permanent and immutable.

4.3 Legal requirements

We may disclose your information if required to do so by law or if we believe such action is necessary to:

  • Comply with legal obligations;
  • Protect and defend our rights or property;
  • Prevent fraud or illegal activity;
  • Ensure user safety.

4.4 Business transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.

You acknowledge that:

  • You share information at your own risk;
  • Blockchain transactions are inherently public;
  • We cannot guarantee absolute security.

6. Data retention

We retain your information only for as long as necessary to:

  • Provide the Service;
  • Comply with legal obligations;
  • Resolve disputes;
  • Enforce agreements.

Blockchain-related data may be permanently recorded and cannot be deleted.

7. Your rights

Depending on your location, you may have rights regarding your personal data, including:

  • The right to access your data;
  • The right to correct inaccurate information;
  • The right to request deletion (where applicable);
  • The right to restrict or object to processing;
  • The right to data portability.

To exercise these rights, please contact us.

8. Children's privacy

Polytransact is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

If we become aware that a minor has provided personal information, we will take steps to delete it.

9. International data transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws.

By using the Service, you consent to such transfers.

10. Third-party links and services

The Service may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you interact with.

11. Updates to this privacy policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date. Your continued use of the Service after any updates constitutes acceptance of the revised policy.

12. Contact information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: support@polytransact.com
  • Website: polytransact.com
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Additional crypto-specific privacy notice

13. Additional crypto-specific privacy notice

Due to the decentralized nature of blockchain technology:

  • Wallet addresses and transaction data are publicly visible;
  • Transactions cannot be reversed or deleted;
  • Anonymity is not guaranteed, as blockchain data may be analyzed and linked to identities.

By using Polytransact, you acknowledge and accept these characteristics of blockchain systems.